DELIVERY

Online
Shop ONLINE with confidence. Wrapped! customers will have all their purchases beautifully gift wrapped or presented.
By Phone
Online Gift Store 0428 289 344. Janne will take your order or help you with a query between 10am to 6pm, Monday to Friday and 10am to 2pm, Saturday. Closed during public holidays.
By Email
Email info@ewrapped.com.au for assistance with any query or for a special request. Also ask about gift pack information for your next Corporate Project. No request is too difficult and no project too small. Janne will take your order or help you with a query between 10am to 6pm on the same business day, Monday to Friday.

WRAPPING - at no extra cost!
Wrapped! customers will have all their purchases beautifully gift wrapped or presented, at no extra cost. Wrapping materials and packages are at the discretion of Wrapped! and will, in their opinion, complement the customer's choice. Some products feature a description of presentation.

DELIVERY (OR POSTAGE)

TASMANIAN DELIVERIES : Workplace addresses are best.
For deliveries within the Launceston metro area (7250  7249 and 7248 postcodes), the cost is $5 (including GST) per order. If your order is placed before 11am, your gift will be delivered, to a workplace address in these postcodes, the same afternoon. For orders received after 11am or outside the Launceston metro area your gift will be delivered the next business day. Deliveries to all other Tasmanian postcodes add $14.95 (including GST) per order. Other states, Australia Post cost plus $4.95 handling.
Please consider that there are some areas within Tasmania that are considered remote. These areas can incur additional delivery charges. The majority of destinations is serviced by our couriers and can be delivered to the door for the advertised cost. We will advise of extra charges, or alternative delivery arrangements should they be required, i.e., central pickup points for remote areas, etc.
All your gift deliveries are made from Monday to Friday and gifts are not delivered on Weekends or Public Holidays.
While Wrapped! endeavours to deliver on time we cannot accept responsibility for delays in delivery due to unexpected circumstances (e.g, strikes, floods, accidents).

ALL INTERSTATE DELIVERIES: Workplace addresses are best.
Wrapped! is proud to deliver gifts Australia wide with Australia Post providing excellent track and trace ability, incredible customer service and a streamlined delivery record. The cost for an individual gift delivery will vary per interstate destination and needs to be discussed with Wrapped! before they dispatch.

LARGE OR HEAVY PACKAGES : check with Wrapped! before finalising order.
We prefer to use Australia Post and all Wrapped! gifts are delivered according to Australia Post guidelines and delivery schedules. The following is a general guideline only. If your gift is large in size (or your order contains multiple cartons), please ALLOW 2 days for delivery to Tasmania, 3 days to Queensland, 10 days to Western Australia and 5 days to Far North Queensland and Northern Territory. Depending on size, overnight deliveries are generally made to New South Wales, South Australia and ACT. (Allow 1-5 days for delivery depending on the destination state and the size of the gift delivery.)
Please place your order early to avoid any disappointment and to give us the perfect opportunity to make sure that your gift arrives on your preferred delivery date.

MULTIPLE DELIVERIES IN TASMANIA
When ordering online and sending multiple gift deliveries to the same address, $5.00 including GST will be added to the delivery charge for each extra parcel.

CHRISTMAS DELIVERIES
Wrapped! is unable to guarantee preferred delivery dates during the last 2 weeks of December. We generally require a little more time to be able to process orders and have them delivered with Australia Post. Please order early to avoid any disappointment! If you are concerned about a delivery, feel free to call us on 0428 289 344 or email info@ewrapped.com.au to find out the status of you order during the Christmas season.

INTERNATIONAL DELIVERIES
International deliveries can only be organised after prior consultation with Wrapped! This is due to the complexity of customs regulations and freight charge variations sending parcels around the world.

INCORRECT ADDRESS
Should the customer enter the incorrect address at the time of ordering Wrapped! is not obliged to resend the order to the correct address at our expense. Incorrect or residential addresses may delay the delivery of your gift.

ORDERS

MAKING AN ORDER
Placement of an order constitutes entering into the terms and conditions set out in this section. Wrapped! will confirm your order by email. You will receive confirmation that your order has been processed and an electronic invoice. Wrapped! reserve the right to substitute a product temporarily not available for a product of equal or greater quality and cost. This includes packaging and ribbon. Wrapped!'s agreement with you comes into existence once Wrapped! has confirmed your order and your payment has been processed. Orders will not be dispatched until payment in full has been received.

CANCELLATION OF ORDERS
If you wish to cancel your order, please contact Wrapped! immediately on 0428 289 344. Orders placed before 11am for the Launceston metro area (7250, 7249 postcodes) in Tasmania cannot be cancelled after 1pm of that day due to Wrapped!'s fabulous same day delivery. Once payment for an order has been accepted, cancellation is at the discretion of Wrapped!

RETURNS AND EXCHANGES
To return any gift(s), please include the packaging slip that you received with your package and indicate the reason for the return. Send the returned gift(s) to the address appearing at the top of the packaging slip. Goods must be returned within 10 working days of order date - unworn, unused, unwashed and in original packaging where possible. We will credit your original method of payment, excluding delivery (unless goods are faulty or not as ordered).
It is the responsibility of the customer to inform Wrapped! if an order does not arrive. Once you inform us, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
In the unfortunate event that a gift has been damaged through the delivery process, please call Wrapped! to organise for the gift to be returned and a replacement gift package sent.
Without limiting the operation of any other terms and conditions herein, it is agreed that late delivery does not constitute a failure of our agreement, and does not entitle cancellation of an order.

ITEM SUBSTITUTES
Wrapped! will endeavour to supply the exact products ordered, however we reserve the right in some cases, such as non-availability, to provide substitute products that will be of equal or greater value.

DISPLAYED PRODUCTS
Some of our photographs have included optional products, that can be purchased, however, some photographs contain display items such as glasses, dishes etc. These are lifestyle props and are not included in the gift package unless specified.

SALE OF LIQUOR
Under the Liquor Control Act 1988, it is an offence to supply alcohol to a person under the age of 18 years and for a person under the age of 18 years to purchase or receive liquor. For all gifts with alcohol included, please ensure that the recipient is aged over 18 years and is available to receive the delivery.

PAYMENT
Wrapped! accepts payment by direct debit. ALSO bank cheque and money orders can be made out to Wrapped!  Delivery times will be affected due to bank clearance times. Always supply a contact number for verification if required.

PRICING POLICY
We try to keep our prices consistent throughout our online store. Special product markdowns or promotions that appear within Wrapped!'s online store are only available when ordering online unless otherwise stated.

AUSTRALIAN GST
All prices in the online store include GST.

OVERSEAS CUSTOMERS (Inc. NZ)
All prices are in Australian dollars. For further information regarding overseas orders, please refer to Postage and Delivery.

CURRENCY CONVERSION
All transactions on this site are in Australian dollars (AUD) only.

SECURITY
Wrapped! believe that the responsible use of personal information collected on our website is critical to our reputation and resultant success.  We want you to shop online at Wrapped! with complete confidence and that when doing business with Wrapped! it is a rewarding and pleasant experience, and if you have any questions or problems, please contact us by email info@ewrapped.com.au or telephone 0428 289344.

PRIVACY

Wrapped! respect your privacy and recognises your right to  protection of all personal information you provide us with, including your name, address, telephone number and email address. Information provided by you to Wrapped! ABN 57 730 234 262 will be used to process your order and ascertain customer satisfaction in relation to this service. Wrapped! may release appropriate information to third parties on a need to know basis - such as courier companies to assist with the timely delivery of your order. We guarantee that we will not sell any personal information collected from you.
Where appropriate and allowed by law we may also provide information to our collection agency.
If you would like to unsubscribe from email or mail updates please email info@ewrapped.com.au

DISCLAIMER
The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. Wrapped! and related bodies, as defined in the Corporations Act 2001, any of their directors, employees, consultants, or shareholders do not make any warranty as to the accuracy and completeness of the information on the web site and that any products or services will meet your requirements.